Face ID introduced at Da Nang airport

A Face ID system set up a security check-point in Da Nang International Airport. The airport is the first in Vietnam to apply completely automated service for passengers from check-in to boarding. (Photo courtesy of ACV Da Nang)

The central city’s international airport authority has introduced biometric technology on the VneID platform, Face ID, for all passengers with paperless aviation procedure.

The Airports Corporation of Vietnam’s Da Nang branch (ACV Da Nang) said it’s the latest digital application that has been put into operation at the airport.

It said by using Face ID on the digital application, passengers on flights of national flag carrier Vietnam Airlines and budget Vietjet Air can use biometric identification on the VneID application, instead of presenting ID cards at the security check-point and boarding gate.

The Face ID will help reduce the time and create more convenience for passengers along with the Auto Gate, an automatic immigration declaration system, self-service bag drop, self-check-in kiosks, auto-boarding gate, video call kiosks and multi-language information search screens.

The airport is the first in Vietnam to apply completely automated service for passengers from check-in to boarding.

Da Nang International Airport has 24 direct air routes, of which 16 are international, servicing around 112 flights per day. The terminal is designed to be able to handle 28 million passengers and 200,000 tonnes of cargo a year by 2030.

The airport hosted 13.4 million passengers, of which 6.2 million were international arrivals, and 32,400 tonnes of cargo, earning total revenue of 1.6 trillion VND (64 million USD) in 2024.

It has been designed for handling 14 million passengers with a series of infrastructure upgrading and expansion projects in 2026-2028.

ACV Da Nang said it has been co-operating with AIAIVN company in launching the multi-language Chatbot that helps supporting passengers with 50 languages./.

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